Frequently Asked Questions
Everything you need to know about shopping with Perth CPAP
What is your return policy for fashion items?
We offer a 30-day return policy for all unworn clothing and accessories. Items must have original tags attached and be in their original packaging to qualify for a full refund.
How long does shipping take within Australia?
Standard shipping typically takes 3-5 business days, while express shipping arrives within 1-2 business days for most metropolitan areas.
How do I determine the right size for me?
Each product page features a detailed size guide. We recommend measuring yourself and comparing those figures to our chart, as sizing can vary between different styles.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and buy-now-pay-later options like Afterpay and ZipPay.
Can I track my order once it has been placed?
Yes, once your order is dispatched, you will receive an email containing a tracking number and a link to monitor your delivery progress in real-time.
Do you offer international shipping?
Currently, we ship to customers across Australia and New Zealand. We are working on expanding our international shipping options in the near future.